Why your restaurant/bar needs a mobile charging station in 2020

It’s 2020. People are now undoubtedly powered by their mobile devices. According to Pew Research over 96% of Americans own a cell phone of some type, with smartphone usage at 81%. Smart phone usage is highest amongst Gen Z (96%) and Millennials & Gen X (92%).

Millennials were the first generation to really grow up with a mobile device, but Gen Z was born into Instagram, Tik Tok and Snapchat: a constant flow of battery drainage. To capture and maintain the most crucial and growing generations, it’s vital to keep up with their playing field.

It’s not just mobile device ownership which has increased – studies have shown an increase in overall screen time, with Apple even adding in a screen time monitor within their native iOS when they realized how addictive these devices are becoming.

For the restaurant and bar industry, it’s always been a game of who can deliver the latest trends whilst turning their customer base from a visitor, to an active regular. This decade, it’ll also be about what additional value restaurants and bars can offer to maintain the younger generations interest over time. This also applies across industries – we also work closely with hotels, hospitals, dialysis centers, spas, schools, events – you name it. The world needs to recharge, literally.

Offering a charging station within your restaurant(s) can help keep your audience connected. Whether you’re supporting someone who’s last 1% is about to drop before their friends arrive, or whether it’s the avid stock broker at lunch who needs to get their work emails back up and running. Everyone, at some stage, needs a device charge – and this is where The Novi Charging Station shines.

By implementing a charging station for your restaurant or bar, you’re:

• Keeping customers in your location – allowing for a higher spend
• Satisfying your customers by going the extra mile and helping your customers stay connected
• Promoting your business as an investor in the well-being of your customer
• Supporting return visits, increasing visitor loyalty
• Attracting a younger & increasingly higher spending clientele
• Improving the chance of getting good reviews on your business website or listings

That’s why we’re here to support you. MG* can work with you and your business to help you deliver an outstanding customer service to your patrons, whether you’re a single branded restaurant, or a large restaurant group with locations all across the world. Just drop us a note if you’re keen to find out more.